Northeast Kentucky Community Action Agency, Inc. 

kynect Program

What is a kynector?

kynectors are trained people right in your community who can give you free help in person or over the phone. Northeast Kentucky Community Action Agency (NKCAA) kynectors serve Boyd, Carter, Elliott, Greenup, and Lawrence Counties.  


A kynector can help you with your benefits in the following ways:

• Apply for Medicaid and KI-HIPP

• Apply for Qualified Health Plan

• Report Changes in your information

• Recertify your benefits

Begin an application for SNAP and/or CCAP*


*SNAP and CCAP benefit applications can be started by a kynector, but client must still complete an interview with DCBS before approval and/or benefit amounts can be determined.

Our kynectors

Crystal Marshall

Program Director

Boyd, Carter, Elliott, Greenup, Lawrence

crystal.marshall@nkcaa.net

(606) 225-7419

Melissa Layman

Boyd

melissa.layman@northeastkycaa.net

(606) 225-7421

Alicia Wilson

Carter

alicia.wilson@northeastkycaa.net

(606) 548-9624

Ginger Conn

Elliott

ginger.conn@nkcaa.net

(606) 225-7418

Donna Baldridge

Greenup 

donna.baldridge@northeastkycaa.net

(606) 548-4037

Charlotte Marcum

Lawrence 

c.marcum@northeastkycaa.net

(606) 225-9432

Our Hours of Operation

Monday - 8:00 AM - 4:30 PM

Tuesday - 8:00 AM - 4:30 PM

Wednesday - 8:00 AM - 4:30 PM

Thursday - 8:00 AM - 4:30 PM

Friday - 8:00 AM - 4:30 PM

Saturday - Closed

Sunday - Closed

*Do you have a scheduling conflict with work and need to make an appointment outside of regular business hours?  Call us and we'll do our best to accommodate your schedule.

Upcoming Event Schedule

Look for our tent or table at the following community events.  We would be happy to answer your questions and set up appointments.  We'll have informational handouts and of course some giveaways!

Need assistance outside of our five counties?  Help is available!

kynect.ky.gov

1-855-459-6328   (TTY) 1-855-326-4654

Find a local kynector or agent here.


Additional Information/Helpful Links:

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